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Despite our attempts to contact the casino and resolve the issue, there had been no response from their side. Despite clarifications, the player’s attempts to communicate had been met with standard responses and chat closures. Yes, Gorilla Wins imposes withdrawal limits of up to €5,000 per week and €20,000 per month. This approach assists in familiarising oneself with rules and strategies while evaluating personal preferences before engaging with real money bets. Additional offerings like Craps and multiple poker variants expand the strategic gameplay options beyond slots. Gorilla Wins includes a comprehensive selection of table games anchored by variants of blackjack and roulette.
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Player complaints related to Gorilla Wins Casino
I think my withdrawal amount is high, they are also fraudsters and that is why they do not want to pay me my money. That leaves vulnerable players exposed, and it’s a bit concerning. With no UK Gambling Commission license, UK players are left without much protection if something goes wrong. Customer support is available by live chat and email, but responsible gaming tools and UK oversight are pretty much missing. It’s not easy to turn bonus cash into withdrawable money here.
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Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Hence, we look at such limitations every time we review a casino. Nevertheless, this casino does not have a User feedback score yet. You can find more information about all of the complaints and black points in the ‘Safety Index explained’ part of this review. Taking into account all factors in our review, Gorilla Wins Casino has scored a Safety Index of 2.3, representing a Very low value.
The site has very relaxed verification rules and only asks for KYC evidence when you submit a withdrawal. While this casino doesn’t cooperate with GamStop, it still provides ways to self-exclude. This means any complaints about the site can be directed to this regulatory body. Gorilla Wins is a casino registered outside the United Kingdom.
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